Support Services

E&A delivers professional services designed to help ensure that our clients will maximize the ROI from their IT solutions. E&A's clients benefit from our deep knowledgebase of industry best-practices that has been built through decades of experience in the industries we serve. Our software engineers can tailor your application to solve unique challenges and satisfy specific business needs.

Help Desk Support

E&A offers telephone support via a toll-free number to answer questions and provide troubleshooting assistance. Using Webex, we can connect to your computers to see what you see, make a diagnosis and take corrective action efficiently and effectively.

Whether you need a few days, weeks or months of support, E&A develops programs that cover all of your applications support needs.

Network Support

E&A's Network Services group provides you with a single source for designing, implementing and managing your data networking needs.

E&A technical engineers deliver a range of high quality support services, including:

Databases
Data Backup and Storage
Network Configuration
Network Design
Network Infrastructure (Firewalls, Switches, Routers, etc.)
PC Workstations
Printers
Servers (AIX, Linux, UNIX and Windows)

E&A's Network Services group includes Microsoft and IBM certified specialists who are available to provide you with the results you need.

Network Support Solutions

Preventative Maintenance Services (.pdf)

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