Support Services

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E&A delivers professional services designed to help ensure that our clients will maximize the ROI from their IT solutions. E&A's clients benefit from our deep knowledgebase of industry best-practices that has been built through decades of experience in the industries we serve. Our software engineers can tailor your application to solve unique challenges and satisfy specific business needs.

Help Desk Support

E&A offers telephone support via a toll-free number to answer questions and provide troubleshooting assistance. Using Webex, we can connect to your computers to see what you see, make a diagnosis and take corrective action efficiently and effectively.


Whether you need a few days, weeks or months of support, E&A develops programs that cover all of your applications support needs.

Network Support

E&A's Network Services group provides you with a single source for designing, implementing and managing your data networking needs. A highly qualified team of Microsoft, IBM and Dell SonicWALL certified specialists and consultants deliver a range of support services, including:

  • Databases
  • Data Backup and Storage
  • Network Configuration
  • Network Design
  • Network Infrastructure (Firewalls, Switches, Routers, etc.)
  • PC Workstations
  • Printers
  • Servers (AIX, Linux, UNIX and Windows)
  • Systems Integration


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