How Successful Distributors Use Technology to Win in a Digital Economy

March 8, 2023
Tom Cangelosi 
Thomas F. Fitzgerald, CPA 

This straightforward, practical guide examines the individual components of business success in a digital climate and explains how your distribution company can achieve digital transformation in distribution excellence with customers, employees, and business stakeholders.

What you’ll learn:

  • How to serve customers better than competitors can with digital transformation in distribution
  • How to get your team to use technology to improve their performance
  • How to set KPIs and implement them correctly
  • How to use the ISOCTM approach to create a business roadmap to success
  • Three crucial industry trends to factor into plans for the future

What’s inside:

Chapter 1: Transforming the Customer Experience

Chapter 2: Building Your Employee Experience Strategy

Chapter 3: Driving Performance with KPIs

Chapter 4: Best Practices to Ensure a Successful Technology Implementation

Chapter 5: Industry Trends that Will Drive Operational Decisions

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Tom Cangelosi
A graduate of the Wharton School of Business at the University of Pennsylvania, Tom has 40 years of experience with system implementations in the manufacturing and distribution industries. In a career that began with Andersen Consulting (now Accenture), Tom has blended business and technical skills to create a practical consulting...
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Thomas F. Fitzgerald, CPA
Thomas possesses over 40 years of experience driving proven results in corporate financial management, spanning the scope of strategic planning, merger & acquisition, market/product targeting, sales plan integration, operations control & review, cash flow management, capital acquisition, income tax planning & compliance, wealth preservation planning, and enterprise resource planning design...
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